Yes!
~ Hand stamped items can only be stamped on ONE side (front)

~ All customized and personalized orders are non-returnable and non refundable. Should you have an issue with your order, kindly contact me with a detailed explanation and CLEAR (not blurry) photos. Custom and personalized orders consist of anything made to order in a certain size, fit, color, metal finish, and/or personalized with specific text (names, dates, words, quotes, etc) hand stamped onto the item.

A rush order, also known as "rush processing" is when you require me to complete your order sooner than what my current processing times are. For example; if my current processing time is 3 business days, this is the time it takes me to make and complete your order BEFORE it ships out. Therefore, if you need me to process it sooner (RUSH), then you would be required to pay my rush order fee and I will process your order in 1-3 business days instead. Please select the +RUSH option from the drop down menu at checkout. The rush fee is over and above the shipping cost.

Gift wrapping is included with each order. Your item(s) will be sent to you carefully gift wrapped in a sturdy black jewelry box, fastened with ribbon or in a drawstring pouch, then inserted into a bubble mailer for their safe journey to you or your gift recipient. Excellent for storing your Tesoro del Sol jewelry pieces & always ready for gift giving!

My current processing time (production time) is 1-2 business days before your order ships out.

In general, it is best to always keep any jewelry pieces away from water, moisture, chemicals, chlorine, creams, sprays, lotions and solutions etc. Please remove your jewelry while bathing showering, swimming, exercising and your jewelry will last for years to come.

Additional care tips:
- keep sterling silver, copper, brass jewelry stored separately in individual resealable baggies.
- use a soft jewelry polishing cloth on tarnished pieces to restore their shine

Exchanges & returns are accepted with some exceptions as follows:

RINGS, BRACELETS, NECKLACES that are not personalized can be returned for exchange of different size/length with a $25 CAD PER ITEM alteration/restocking fee + shipping cost is at buyers' expense and non-refundable. Must be shipped back within 7 business days of delivery and in original condition. PLEASE BE SURE TO ORDER THE CORRECT SIZE.

PERSONALIZED items with names, dates, or any text or numbers on it will not be exchanged or refunded. PLEASE PROVIDE THE CORRECT TEXT.

CLEARANCE & ALL EARRINGS are final sale.

It is highly recommended that buyers choose a shipping upgrade with tracking at the time of purchase. In the unlikely event that your package doesn't arrive within the delivery time for the shipping option you chose, please contact me immediately. An additional waiting period may be requested of you depending on the situation. Once that period has transpired, a resolution will be offered and this will vary and be reviewed on a case by case basis.

Once in transit, I am not responsible for lost, stolen, delayed or damaged packages.

Packages held up in customs are beyond anyone's control and cannot be hurried for any reason.

Please order early if you need it to arrive by a certain date to give it ample time to arrive.

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